Nowadays AI and machine learning technologies are more demanding and growing every day in all sectors. They have been rapidly and gradually changing all the industries’ business processes. Let’s move forward and understand artificial intelligence technologies.
Virtual Agents or Chatbot
In every day’s life, we book online tickets, order food, banking services, etc. Any time we need help, actually we talking to virtual agents online. The virtual agent is an AI virtual character that serves as an online customer service representative. It receives the conversation from the user and responds based on user intent which reduces the work of human beings, and it assists customers anytime and anywhere.
Augmented Reality
Augmented Reality is one of the most fascinated technology in the AI world. It is an interactive experience of the real world where people can feel the real environment from the computer machine itself. It shows the objects that reside in real-world where AR adds digital elements to live view by using the camera on a smartphone.
Robotic Process Automation
It’s also known as RPA and it helps incorporate processes by mimics human tasks and automate them. The tools like Blue-prism, automation anywhere, UI path work on these. RPA along with AI takes care of customer services, accounting, HR, healthcare, and more.
Natural Language Processing
NLP focuses on the interaction between human natural language and computers. By using text analytics, it identifies the sentence and user intent through machine learning. This technology is widely used in customer support services to reduce human tasks.
Biometrics
Biometrics deals with recognition measurements and analysis of physical features of the body’s structure form and human behavior. It works with touch, image, speech, and body language. Biometrics unlocks the phones by giving fingerprints, voice, face recognition, and many more.
Cyber defense
Trending technology of AI, it is very important to protect our systems and data from cyber-attacks. Cyber defense is a mechanism that focuses on detecting the attacks and prevent from the cyber-attacks. Machine learning along with the Nero network is capable of reading input data and suspicious user activities and detect cyber threats.
AI Customer support and Assistance
For every company satisfying the existing customer is a prominent factor then it helps businesses to market their products and services. AI-enabled customer services products offer better response time and interaction.
Marketing Automation
Nowadays Marketing automation has become more popular. Marketing and sales adopted AI technologies and benefited a lot more through AI customer segmentation, customer data integration, automated drip marketing, and campaign management.
AI is expanding and growing every day in all sectors. These are the top trending technologies right now and a lot of innovations are inline in the AI world.